If you cannot cancel your subscription, it is likely that your account is suspended. Common issues when canceling your Xbox Live subscription Type in “Xbox Live” as the service you want to cancel.Īs soon as we cancel your Xbox Live subscription, we will let you know via email.Access the DoNotPay app from your web browser.All you have to do is follow these steps: Canceling the service with the DoNotPay app won’t take more than a couple of minutes. Find the service that you want to prevent from auto-renewing.Ĭanceling Xbox Live on your own may take you some time.Sign in to Xbox with your Microsoft account.In the “Payment and Billing” section, click on “Cancel Subscription”.Pick the subscription you want to cancel and press “A”.Start your Xbox console and choose “Accounts” in the Settings menu.Dial (800) 469-9269 to cancel your membership. If you want to cancel your subscription immediately, you need to contact Xbox Live customer service. Find the Xbox Live section and select “Cancel Auto Payment”.Īfter you complete these steps, your subscription will end once the prepaid term expires.Click on the “My Account” button at the bottom of the page.
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